◆POLICIES◆

Access, cancellation and refunds

Where your Blueprint lives, how Blueprint+ is started and cancelled, and what we do if something isn't right.

Last updated: October 12, 2026

Where your Blueprint lives

Your Blueprint lives in the Blueprint app, for iPhone, iPad and Android. That's where you read it in full, talk with Beyou (your AI), get your week and your month, and add your key dates to your calendar.

  • Your free Blueprint is ready in a couple of minutes.
  • When you activate Blueprint+, your full Blueprint is put together in the app in a few more minutes, and we let you know when it's ready.

We use email to sign you in to your account and for reminders and updates. Your Blueprint isn't delivered by email.

How to get Blueprint+

Blueprint+ is available only inside the app. Your store handles the charge: the App Store on iPhone and iPad, or Google Play on Android. Your store shows you the price in your currency and applies its own purchase terms.

Blueprint+ starts with 7 free days if it's your first subscription (your store decides who qualifies). If you cancel before they end, you're not charged anything. After that, the subscription renews automatically on the plan you chose (monthly, 6 months or annual) until you cancel it.

Nothing is sold on the website.

Cancellation

You can cancel anytime, with no commitment, from the store where you subscribed:

  • iPhone and iPad: Settings → your name → Subscriptions → Blueprint
  • Android: Google Play → Payments & subscriptions → Subscriptions → Blueprint

You keep access until the end of the period you already paid for, and you won't be charged again. Deleting the app doesn't cancel the subscription.

Refunds

Because your store processes the payment, it also decides and handles refunds, under its own policies:

If something fails on our side, write to us and we'll help you with the request to your store.

If you subscribed earlier on our website, your subscription stays the same: you manage it from blueprintexploration.com/account, and refunds for technical errors are handled by writing to us within 7 days of the charge.

Access to your Blueprint

Who you are · permanent access

What speaks about who you are —your essence, your gifts, your patterns— doesn't change, and you keep it forever.

Your cycle · 12 months

Your cycle (your week, your month, your windows and your journal) is computed for the 12 months that start the day your Blueprint is created.

Cycle renewal

As long as you keep Blueprint+, your cycle renews on its own when it ends, at no extra cost: a fresh 12 months is computed, and you keep your essence and your history.

Quality guarantee

Your Blueprint is calculated precisely from your data and written with care so it's clear, accessible and true to you. Even so, technical errors can occasionally occur. When that happens, we fix it at no cost:

  • You can't access your Blueprint or it won't load correctly
  • Content is missing from a section
  • Errors that affect readability
  • Your key dates won't add to your calendar

In any of these cases we regenerate your Blueprint at no cost. Write us at team@blueprintexploration.com with a description of the error and, when applicable, a screenshot.

Your birth data

For your Blueprint to be precise, the data you enter must be correct:

  • Exact date of birth
  • Exact time of birth (when available)
  • Place of birth (city and country)
  • Where you spent or will spend your birthday (when applicable)

If you're unsure about your time of birth, you can create your Blueprint without it: the system adjusts what gets calculated and the reading stays useful.

If you later find your exact time or entered a detail wrong, write us at team@blueprintexploration.com and we'll regenerate your Blueprint at no cost.

Response time

For any request related to your Blueprint, we reply by email within 24 business hours (Monday to Friday).

For urgent cases or those requiring immediate regeneration, we reply the same business day when possible.

Contact

For any question about your access, cancellation or refunds:

team@blueprintexploration.com