Delivery and warranty policy

Your Blueprint is delivered by email about 15 minutes after payment is complete. You'll receive a message at the email you provided during checkout with:

• The link to your Blueprint in the web reader
• The .ics calendar with the key moments of your year

The process is automatic. Once your payment is confirmed, the system calculates your personalized chart and generates your Blueprint.

If after 30 minutes you don't see the email in your inbox, follow these steps:

1. Check your spam, promotions, or junk folder
2. Verify that the email you provided during checkout is correct
3. If after that it still hasn't shown up, write us at team@blueprintexploration.com with your full name and the email used for the purchase

We reply within 24 business hours. We regenerate and resend your Blueprint at no cost when the issue is technical on our side.

Your Blueprint lives in an interactive web reader: you open it with your link from any browser, with block-based navigation and the option to chat with Beyou, our AI assistant.

Your essence · permanent access

Your essence / cosmic signature is your natal chart: it doesn't change and you keep it forever.

Your energetic cycle · 12 months

The forecast part (Your Month, windows, lunations, and journal) is computed for 12 months from generation. Beyou answers about dates and topics within the active cycle · when the close approaches, we offer renewal.

Cycle renewal

As long as you keep your Blueprint+ subscription, your energetic cycle renews automatically each year at no extra cost: it recomputes a fresh 12 months against the current sky, and you keep your essence and your history.

If you have trouble accessing your Blueprint within the first year of your purchase, write us at team@blueprintexploration.com and we'll resolve it at no cost.

Your Blueprint is calculated with astronomical precision using Swiss Ephemeris (the same software professional astrologers use) and is written with care so the content is clear, accessible, and faithful to your data.

Even so, technical errors can occasionally occur. When that happens, we fix it at no cost to you.

Cases covered by the guarantee

• You can't access your Blueprint or it won't load correctly
• Missing content in any section of the document
• Visibly incorrect calculations in the technical appendix
• Significant typos that affect readability
• Issues with the .ics calendar that prevent its use

In any of these cases:

• We regenerate your Blueprint at no cost, or
• We refund the full amount

You have 7 days from the purchase date to report the issue. Write us at team@blueprintexploration.com with a description of the error and, when applicable, a screenshot.

The Blueprint is a personalized digital product of introspection. By its nature, we don't process refunds in the following cases:

• Change of mind after purchase
• Incorrect birth data provided by you (date, time, place)
• Dissatisfaction with the astrological content (it's a subjective product)
• Reports made after 7 days from the purchase
• Requests based on personal interpretations of the content

If the data you provided was incorrect but you'd like to fix it, write to us. We evaluate each case individually and help you find a solution.

For your Blueprint to be precise, the data you enter must be correct:

• Exact date of birth
• Exact time of birth (when available)
• Place of birth (city and country)
• Place where you spent your last birthday (when applicable)

If you're unsure about your time of birth, you can order your Blueprint without it — the system adjusts what gets calculated and keeps the reading useful.

If you later find your exact time and want to regenerate your Blueprint with that information, write us at team@blueprintexploration.com and we'll do it at no cost within the first year of your purchase.

For any request related to your Blueprint, we reply by email within 24 business hours (Monday to Friday).

For urgent cases or those requiring immediate regeneration, we reply the same business day when possible.

For any question about delivery, warranty, or refunds:

team@blueprintexploration.com